How to get your brand cited in ChatGPT, Perplexity and AI Overviews
- Level: Intermediate
- A few weeks to set up
The short answer
Ask AI assistants the questions your buyers ask and note which sources they cite. Publish pages that answer those questions in the first lines, with facts you can support and structured data that matches the page. Keep them crawlable and track citations over time; nothing can guarantee them.
On this page
At a glance
- The marketing problem
- Buyers now ask assistants questions they used to type into a search box. Useful expertise is often buried in pages that are hard to read or verify. Clear answers and traceable sources help readers and machines alike; inclusion in an AI answer still cannot be promised.
- Who this is for
- Marketers responsible for a company or personal website’s organic visibility.
- Tools involved
- Google Search Console
- Claude API
What you need
Before you start
- Accurate source material and someone who owns the published facts
- Pages that search engines and AI crawlers can reach (check robots.txt)
- A list of the questions buyers ask before they buy
What goes in
- Buyer questions from sales calls, support and search data
- First-hand explanations, examples and evidence
- Your existing site structure
How it works
- 01 · AI stepAsk assistants your buyers’ questions
- 02 · You decideWrite clear, sourced answers
- 03 · ToolStructure and describe the page
- 04 · OutputCheck access and track citations
- Tool
- AI step
- You decide
- Output
Step by step
01 AI step
Ask assistants your buyers’ questions
Ask ChatGPT, Perplexity, Gemini and Google’s AI Mode the same questions in fresh chats. Log the answer, the brands named and the cited URLs in a spreadsheet.
Prompt to copy
I’m a [role] at a [type of company]. [Buyer question, in the words a buyer would use.]
02 You decide
Write clear, sourced answers
Answer each question in the first one or two sentences of a section, then give detail, examples and sources. Use facts and experience you can support.
03 Tool
Structure and describe the page
Use descriptive headings, keep one topic per page and add structured data that matches what is visible. If you publish llms.txt, generate it from the same content.
04 Output
Check access and track citations
Confirm the page is indexed and that robots.txt allows the AI crawlers you want. Repeat the same questions monthly and log citations; citation is still the assistant’s decision.
Where a person decides
An editor writes and approves every answer; which sources an assistant cites remains the assistant’s decision.
What to watch for
- Structured data and llms.txt do not guarantee rankings or citations.
- Answers vary by assistant, by wording and over time; one test is an anecdote.
- Blocking AI crawlers in robots.txt removes the chance of being cited by them.
How to tell it is working
- Pages are indexed and readable without JavaScript.
- The same questions are asked of each assistant every month and citations are logged.
- Changes are recorded as observations, not as proof of cause.
An illustrative example
Input
Illustrative: a service page lists capabilities but never says who the service helps or how an engagement works.
Output
A clearer page that answers those questions in its first lines, with supporting links and structured data that matches the visible content, and a monthly log of which assistants cite it.
Want this running in your team?
AI workflow implementation. Turn a repetitive marketing task into a workflow your team can use with confidence.
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